Contact Us Customers may call in, fax or email orders to us Web: www.dreisbachs.com Shipping Dreisbach Wholesale Florist distributes product through its own delivery system and with the help of UPS and other carriers. Orders are normally processed & delivered the same day as received. Orders outside of our regular scheduled routes will be shipped the same or next business day via UPS or other carrier. Delivery and shipping charges may apply. Please note: We require a $50 minimum order to deliver or ship product. Method of Payment: Unless credit has been established, all orders are C.O.D. or may be paid via Credit Card prior to shipping. Customer Satisfaction Your total satisfaction is our goal. If you are not pleased with any product ordered from this catalog, you may return it for a refund. We ask only that you follow the steps listed below when returning merchandise. • Product must be in the manufacturer’s original case, box, package, etc • Product returned within 7 days of receipt will receive a full refund with no fees • Product returned within 8 - 20 days of receipt will be charged a 20% re-stocking fee • Product returned 21 days or later than the date of receipt is non-refundable & will be returned to the customer with their next order • No returns on “Clearance/Close Out” merchandise • No returns on Special Order productH • No returns on Event Items (Codes beginning with SEV) • Holiday & Seasonal merchandise must be returned within the following business day of receipt • No Holiday merchandise may be returned after the holiday is over Special Order PolicyH A 50% non-refundable down payment will be required for all special orders of non-stock product, before the merchandise will be ordered A 20% re-stocking fee will be charged for any special quantity of product ordered that we carry in stock, if the merchandise is not taken LOUISVILLE (502) 425-5842 (800) 928-2393 F (502) 426-2032 [email protected] 8021 Warwick Ave Louisville, KY 40222 LEXINGTON (859) 281-6171 (800) 928-7673 F (859) 281-6176 [email protected] 2424 Over Drive Lexington, KY 40511 CINCINNATI (513) 421-7673 (800) 928-5459 F (513) 421-8177 [email protected] 720 Dalton Ave Cincinnati, OH 45203 COLUMBUS (614) 545-7673 (866) 695-9342 F (614) 545-4088 [email protected] 2115 Morse Road Columbus, OH 43229 WEST VIRGINIA (304) 759-1002 (866) 949-5459 F (304) 759-1003 [email protected] 9747 Teays Valley Road Scott Depot, WV 25560 NASHVILLE (615) 782-4350 (844) 363-7673 F (615) 782-4351 [email protected] 325 Hill Ave Nashville, TN 37210
